You can explore and purchase our handcrafted marble collections directly through our official website: www.thesangemarmar.com.

As our creations are handmade and often one-of-a-kind, samples are not available for purchase. However, we can share additional product images on request. Our website also features detailed photographs and customer reviews to help you make an informed choice.

We are headquartered in Agra, India, the home of the Taj Mahal—the inspiration for our heritage craft of Pietra Dura inlay work.

Select your preferred product, add it to your cart, and complete the checkout process. If you need assistance, our team will be delighted to help via WhatsApp or email.

Once your order has been shipped, you will receive an email with your tracking details. You can monitor your shipment through our trusted courier partners.

Yes, address changes can be made if the order has not yet been dispatched. Please get in touch with our support team promptly with your order ID.

Estimated delivery times are displayed at checkout and may vary depending on your location and the courier service's availability.

For time-sensitive purchases, you may request express shipping at checkout or by contacting us directly. We will do our best to accommodate you, subject to the serviceability of your area.

Currently, we deliver across India. We are preparing to launch international shipping soon, bringing Indian heritage artistry to the world.

Yes. You can request gift wrapping at checkout, and we will carefully prepare your order. Invoices can be excluded from gift packages on request.

In the unlikely event of damage, please share clear photographs of the item and its packaging within 24 hours of delivery. Our team will resolve the issue immediately.

Yes, returns are accepted within 7 days of delivery. Returned products must be unused, in original packaging, and accompanied by all documentation. Once received, we issue a store credit equal to the value of returned items. Shipping fees (if any) are non-refundable.

No. Skilled artisans handcraft our products. Natural variations in texture, color, or pattern are inherent to the artistry and add uniqueness to each piece.

Orders may be cancelled within 4 hours of placement by emailing us at admin@thesangemarmar.com. Once an order has been shipped, it cannot be cancelled. Refusal of COD orders may result in the temporary or permanent restriction of the COD facility for future purchases.

Yes, we work closely with architects, designers, and collectors to create bespoke bulk orders for luxury interiors and projects. Please get in touch with us with your requirements.

Yes. We specialize in tailor-made marble creations for residential, hospitality, and architectural projects. Customization is one of our key strengths, enabling us to create unique works of art tailored to your vision.

We accept all major debit/credit cards, net banking, UPI, and wallet payments. Cash on Delivery (COD) is also available for eligible orders.

Yes. Payments are processed through trusted and encrypted gateways. We do not store your complete card or banking details.

Yes. For large or bulk orders, you may request direct bank transfer details from our support team.